Unable to print / print preview doesn't work / only first page is printed (in Gmail, Draw.io, Medium, etc.)

✔️workaround
(Jason ansleyRDgroup) #1

The issue I’m facing is: not able to print email messages via gmail


Here’s the detailed report

  • Trigger: choose “print” from within an email using the gmail app
  • Issue: inconsistent print window opening when trying to print a single or group of emails
  • Explanatory gifs/pictures (we really need that :pray: ): https://www.useloom.com/share/b90b6cd7507340568cfcc5497b72db87
  • OS version: Mac OS high Sierra 10.13.4
  • Station version: 1.13.1
0 Likes

Printing from Gmail... Only One Page Prints
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Gmail print only 1st page in iMac
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App cannot print
Gmail print only 1st page in iMac
(Georges Abi-Heila) #2

Hey @Jason_Ansley,

Since i’ve managed to reproduce that bug it’s going to be added to our bug-fixing roadmap: thanks for the detailed report!

In the meantime there’s an easy workaround. If the print pop-up doesn’t appear:

  1. Go back to your main gmail page
  2. Revert to the “print email” page
  3. The popup should appear within seconds.

—> Explanatory gif: https://cl.ly/s7rs

2 Likes

(Gev Weil) #3

It’s the same for me, using win 10,

0 Likes

(Jon Watts) #4

Hi, @Georges I’m getting the same issue on Windows 10

Here’s the detailed report

Trigger: choose “print” from within an email using the gmail app
Issue: No print window opening when trying to print a single or group of emails
Explanatory gifs/pictures/video (we really need that :pray: ): https://we.tl/MEXo7z6wMI
OS version: Windows 10 Pro version 1803 OS build 17713.1000
Station version 1.16.2 Electron 2.0.2 Chrome 61.0.3163.100 Node 8.9.3 v8 6.1.534.41 @getstation/services 0.18.5

0 Likes

(Doncho Angelov) #5

:bulb: SUMMARY
I need to be able to print the page I’m looking at.

As a user (specifically Medium app) I want to press Ctrl+P or select File -> Print so that the page I’m looking at is sent to print preview using the correct media CSS (if exists), and from there I could print it out physically.

:question:GIVE US CONTEXT
Tell us about the current experience

When I read a post, I’d like to send it or save it as PDF, or just print it for further reference. Today, in order to do so, I have to copy the current page URL and paste it into Chrome, eventually authenticate there (as I’m heavy Station user), and then I can print. I believe printing is a necessary feature to be added.

:writing_hand: PROVIDE DETAILS
Tell us what you are looking to change

I’d like printing to be implemented as it’s in Chrome.

:fire: DESCRIBE THE IMPACT
How would it change your experience

The main advantages for me are:

  • I won’t have to do page URLs juggling between Chrome and Station
  • This will keep me more in Station. Usually, if I depart Station and go to Chrome, then why return?
0 Likes

(Faraz Siddiqui) #6

The issue I’m facing is that Print Preview or Print not working in Draw.io.


Here’s the detailed report

  • Trigger: Print Preview or print
  • Issue: shows blank screen
  • Explanatory gifs/pictures (we really need that :pray: ):
  • OS version: Mac 10.12.6
  • Station version: 1.9
0 Likes

(Riley Bowen) #7

:writing_hand: Brief description of the issue

Whenever me or my coworker (running macOS Majove 10.14.1) try to print pages from any of the apps, it will only print the first page and then spit out the rest of the pages blank. Its been like this for the past two weeks and I can’t think of what would cause that.


:warning: Mandatory details

  • :gun: Trigger — Attempting to print more than one page.

  • :boom: Issue — App will only print the first page. All pages after that will be blank.

  • :desktop_computer: OS version — macOS Mojave 10.14.1

  • :gear: Station version — 1.28.1

0 Likes

(Eugen Gossen) #9

Same problem here as Riley. Only first page is printed (PDF and network printer, both)
Trigger - Printing Google Drive documents with more than 1 page CMD+P
Issue - Only first page has content, remaining pages are blank
Environment - macOS Mojave 10.14.1, Station 1.27.1, GoogleDocs

0 Likes

#10

:writing_hand: Brief description of the issue

My problem is that … when I try to print from Gmail, it will only print one page and then spit out a blank second page no matter how long the email is.


:warning: Mandatory details

  • :gun: Trigger — Just try to print.

  • :boom: Issue — It only prints one page.

  • :movie_camera: Explanatory gifs/pictures

  • :desktop_computer: OS version — OSX 10.14

  • :gear: Station version — 1.31.2

0 Likes

(Gottfried Keller) #11

:writing_hand: Brief description of the issue

My problem is that that I can’t print from my Gmail account.


:warning: Mandatory details

  • :gun: Trigger

  • :boom: Issue

  • :movie_camera: Explanatory gifs/pictures

  • :desktop_computer: OS version

  • :gear: Station version

0 Likes

(William Whyte) #12

I’m also experiencing this problem.

0 Likes

#13

Is there any update on when this will be fixed? This is a major problem to Station.

1 Like

(Mark W) #14

Hi,

I’ve long been having the same problem: PDFs printed from Gmail being full of blank pages, barring the first page.

Or at least I used to – since the most recent update, the Print dialogue does not appear at all when I click on the Print Message or Print All links in Gmail. Never used to have a problem with that before.

Both issues are the same as described above.

I am using Station v1.38.1 on on macOS 10.13.6 High Sierra

0 Likes

(Matteo Lavezzo) #15

Dear all,
I’m using a Mac. When I print an email, from gmail, it prints only the 1st page … can you help me please?
Thanks

0 Likes

(Matteo Lavezzo) #16

Help me please :weary::pray:
I can’t use Station without this function …

0 Likes

(Gareth J) #17

Gmail printing does not work at all for me and several other users in my office.

When I click the print icon in a gmail message, the view changes to display the message. The print dialogue does not appear, and pressing CMD + P does nothing.

macOS 10.4.3 / Station 1.38.1

0 Likes

#18

This workaround no longer works. The print dialog never appears for me in Gmail.

Station version 1.38.1
Electron 4.0.4
Chrome 69.0.3497.106
Node 10.11.0
v86.9.427.24-electron.0
@getstation/services 0.26.6

1 Like

#19

I would like to see a print preview option added to Station that is similar to how the print preview works when using web apps in Chrome. This would make it easier to adjust print settings and see what the results will be, without having to save as a PDF each time first. Specifically, this is in reference to printing views in AirTable.

0 Likes

(Bobby Sciortino) #20

Also does not work for me.
OS X 10.14.3

Station version 1.39.1
Electron4.0.4
Chrome69.0.3497.106
Node10.11.0
v86.9.427.24-electron.0
@getstation/services0.27.0

0 Likes

(Ed Boutros) #21

:writing_hand: Brief description of the issue

My problem is that the one can not print in Gmail


:warning: Mandatory details

  • :gun: Trigger

  • :boom: Issue Printing

  • :movie_camera: Explanatory gifs/pictures

  • :desktop_computer: OS version Mac OS 10.12.6

  • :gear: Station version 1.39.1

0 Likes