"Unable to load file" Google Drive error / Google Sheets constantly requires reloading

📦station-v1-39-x
✅released
#1

The issue I’m facing is that when I’m using google sheets, whil typing in a cell, I often get an error message.
I have to reload the page and loose what I was typing. This never happens in chrome.


Here’s the detailed report

  • Trigger: typing in google sheet
  • Issue: error message appears : “Impossible de charger le fichier. Essayez de nouveau de le charger ou envoyez un rapport d’erreur.”
  • Explanatory gifs/pictures (we really need that :pray: ):image
  • OS version: windows 10
  • Station version: 1.9, but the problem has been occurring since V1
0 Likes

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Google Drive "Unable to Load File" when writing a comment
Google doc comments
(Aaron Bell) #2

This happens all the time:

2017-11-27 22_24_11-

Please help me to make this stop–or else I really can’t use this otherwise amazing app anymore :expressionless:


Here’s the detailed report

  • Trigger: Using Google Spreadsheets? Maybe I have too many pages?
  • Issue: Page reloads. This loses the last minute of data I typed and disrupts my workflow.
  • Explanatory gifs/pictures: (See above)
  • OS version: Windows 8.1
  • Station version: 1.8

Electron version: 1.7.8

Chrome: 58.0.3029.110

Node: 7.9.0

v8: 5.8.283.38

1 Like

(Aaron Bell) #3

This obliviates the last ten seconds of data entry. If it did it once, OK. But it does it about five to seven times each hour.

It especially does it if I try to select data on a different sheet. So:

  1. I have a formula Sheet 3, and I
  2. Go to Sheet 1 to select data

Boom. Forced reload.

Other than that, Station is a solid, beautiful. clean, free app. I’m grateful that you guys made it.

P.S. I would upload a Zip of the db folder, but I do not have permission here. So here’s a link via Google Drive: https://drive.google.com/file/d/1AsjYv7FS0I5vHLBp60iYuFeCfEmK6dv4/view?usp=sharing

1 Like

(Emanuele Capparelli) #4

Whenever I try to use Google Drive, this is what happens:

27999690_10155634969101107_1028670508_o

The error message usually appears shortly after I start doing some edits.

Thanks for the help,

Emanuele

1 Like

(Georges Abi-Heila) #5

Hey @immanuelkapa, @Aaron_Bell, @Thomas :wave:

Sorry for the late answer.
This should’ve been fixed in Station’s version 1.10 released last April :partying_face:
Could you update your Station and tell us if it’s been solved for you?

To update, just open the preferences (from the “Station” top bar menu) and click the “Check for updates” button on the right.

0 Likes

#6

@Georges
I’m always using the last version :wink:

It’s indeed been a long time since I last had this issue. It seems to be fixed. I’ll report back if it happens again!

One less bug, good job Station team :+1:

1 Like

(Sébastien) #7

:writing_hand: Brief description of the issue

My problem is that a popup keep rising saying there is a problem on the server and that I have to refresh the page.


:warning: Mandatory details

  • :gun: Trigger Anytime

  • :boom: Issue

  • :movie_camera: Explanatory gifs/pictures

  • :desktop_computer: OS version OSX 10.14.1

  • :gear: Station version Stationversion 1.31.0

Electron3.0.5

Chrome66.0.3359.181

Node10.2.0

v86.6.346.32

@getstation/services0.24.0

0 Likes

(Sébastien) #8

48

0 Likes

(Tomasz Krawczyk) #9

Hi,

I still receive this problem but only on one of my account:
Przechwytywanie

0 Likes

(mben) #10

:writing_hand: Brief description of the issue

My problem is that … I cannot open google drive files. Drive homepage loads, clicking on files bring up error


:warning: Mandatory details

  • :gun: Trigger — clicking on any gdrive file from drive home page

  • :boom: Issue — cannot open file(s)

  • :movie_camera: Explanatory gifs/pictures
    05%20PM 23%20PM

  • :desktop_computer: OS version — MacOS 10.14.2

  • :gear: Station version — 1.36.1

2 Likes

(Kawasaka) #11

I’m in the same boat.

  • :gun: Trigger Anytime
  • :boom: Issue — connot open files. unable to load file.
  • :movie_camera:
  • :desktop_computer: OS version Windows 10 Version 1803 (OS Build 17134.523)
  • :gear: Station version :point_down:

Stationversion 1.36.1
Electron3.0.5
Chrome66.0.3359.181
Node10.2.0
v86.6.346.32
@getstation/services0.25.1

0 Likes

(Hampton Stephens) #12

Google Drive is very buggy for me. My larger spreadsheets frequently fail to load and sometimes when I switch to Google Drive in Station the window is just blank and nothing will load. I have to remove the app and add it back again.

0 Likes

(Vadim) #13

:writing_hand: Brief description of the issue

My problem is that …when I am trying to open my Google File Stream I am not seeing any files in there. Why is that? Am I the only person having this issue? I only can see folders but the are empty inside. But when I go thru Chrome I can see all.


:warning: Mandatory details

  • :gun: Trigger

  • :boom: Issue

  • :movie_camera: Explanatory gifs/pictures

  • :desktop_computer: OS version — MACOS 10.11.6

  • :gear: Station version — 1.36

0 Likes

(Noah Brimhall) #14

:writing_hand: Brief description of the issue

I’m getting this issue as well. It’s rendered Google Drive (and Docs, Sheets, etc.) unusable. I’m on the latest version of Station and am at the point of abandoning the product altogether since I rely on Google Drive for much of my work.

:warning: Mandatory details

  • :gun: Trigger : Click on any document type in Google Drive - Document begins to load.

  • :boom: Issue : Message pop’s up "Unable to load file - Try to load it again or send an error report. - Reload (button). Clicking the Reload button reloads the document, but the error occurs again.

  • :movie_camera: Explanatory gifs/pictures
    28%20AM

  • :desktop_computer: OS version OSX 10.14.3

  • :gear: Station version
    Stationversion 1.37.2
    Electron3.0.5
    Chrome66.0.3359.181
    Node10.2.0
    v86.6.346.32
    @getstation/services0.26.6

Update
I took the somewhat drastic step of deleting my ~/Library/Application Support/Station to reset Station and the error is still occuring.

Update 2/21/2019
Just updated Station and I’m still having this error. There are now 10 community member reporting the same error, yet no official response from the Station team:
Station version 1.38.1
Electron4.0.4
Chrome69.0.3497.106
Node10.11.0
v86.9.427.24-electron.0
@getstation/services0.26.6

UPDATE 3/4/2019
Just updated to Station version 1.39.1 and I’m still getting this problem. It’s been over 20+ days since this problem was first reported and almost 30 community members have provided reports about this issue. We still have no response from anyone on the Station team, not even a “We are aware of this problem and working on a solution for a future release” type message. @Georges - can we get some attention on this thread?

2 Likes

(Raffaele Russi) #15

Same issue here…

  • Trigger: Opening Google Drive Files
  • Issue: Message pop’s up “Unable to load file”
  • Explanatory gifs/pictures: (See above)
  • OS version: Mac OSX 10.14.3
  • Station version: 1.37.2
0 Likes

(Virgile Fournier) #16

Hello, I have the same issue since this morning after the update of the 1.38.1 version…

  • Trigger: Editing Google Sheet File, one minute later, the message appear
  • Issue: Message pop’s up “Unable to load file”
  • Explanatory gifs/pictures:
    40
  • OS version: Mac OSX 10.14.2
  • Station version: 1.38.1
0 Likes

(Mike May) #17

Same as Virgile - Google Drive unusable since 1.38.1

OS: Mac OSX 10.14.3
Station: 1.38.1

0 Likes

(Warren Lawless) #18

Same here, since 38.1.

0 Likes

(Gary Patterson) #19

I am having this same issue as well.

Stationversion 1.38.1

Electron4.0.4

Chrome69.0.3497.106

Node10.11.0

v86.9.427.24-electron.0

@getstation/services0.26.6

0 Likes

(Joe Steinkamp) #20

Same issue.

Stationversion 1.38.1

Electron4.0.4

Chrome69.0.3497.106

Node10.11.0

v86.9.427.24-electron.0

@getstation/services0.26.6

0 Likes