Microphone doesn't work anymore

:writing_hand: Brief description of the issue

Hey!

I updated to Mojave, before Catalina release.

After that, I can’t use my mic anymore (tested with Slack & Discord into Station).

My mic still works fine with Slack App or Zoom App, but not into any Station registered app, just seems that while updated MacOS, it removed Mic authorization and there is no way to add it in prefpane.

Any idea?


:warning: Mandatory details

  • :gun: Trigger
    Updated to Mojave.

  • :boom: Issue

Can’t add GetStation to that pane to activate my mic and talk to my fellows !

  • :desktop_computer: OS version

image

  • :gear: Station version

image

same here, already upgraded to Catalina

@rburgst : I tried to remove and reinstall Station, but it seems that some files are left somewhere and Stations/MacOS didn’t ask for Mic access when reinstalling.

Maybe not the smartest move, but I stopped using Station to use each app separately until I have a solution… Hope you’ll be luckier than me!

I don’t think that’s actually the problem. In my case I did a complete reinstall of the app and it still did not request permissions.

Same issue here - and I also will have to stop using Station if this issue (for camera, as well) isn’t fixed, as toggling between docs, email, and video calls is the primary benefit of the app for me. I haven’t found a way to prompt the permission request, and Station does not appear in the Privacy settings list.

2 Likes

Same here! Since i’ve updated to MacOS Catalina i can’t use the Mic and Cam anymore in Station. I didn’t have any problem before the update.

Electron needs to be updated for MacOS Catalina. Electron documentation: https://electronjs.org/docs/api/system-preferences#systempreferencesaskformediaaccessmediatype-macos

I am still on Mojave, and I’m having this problem. Slack, Skype, and anything else that uses microphone won’t work for audio and thus Station becomes pretty useless for me, since I use it to group all my messaging apps (Skype, Slack, WhatsApp, Telegram). Station needs to request the microphone and camera access. I’m surprised this hasn’t been done sooner.

Is this the framework Station is using to interface with the hardware? Have the acknowledged that this is not-functioning? Is there an story tracking it that we could follow-contribute to ?

Any news about this topic? There is any ETA on how to solve it, or if it’s part of the roadmap? For now i need to have my Slack separated to allow me to do video calls, and this is against the purpose of having a single app with all my work apps integrated.

:writing_hand: Brief description of the issue

My problem is that …

Station does not request Microphone / Camera access, so the Skype / What’s App / Slack calls proceed without the microphone working.

I have completely uninstalled Station (inc. pList / App Support files) and restarted OSX.

Station is not listed in Preferences > Security & Privacy > Privacy > Microphone / Camera


:warning: Mandatory details

  • :gun: Trigger

Attempt to make a voice call in Skype / What’s App / Slack

  • :boom: Issue

I cannot make voice calls within Station.

  • :movie_camera: Explanatory gifs/pictures

  • :desktop_computer: OS version

Mac OS Mojave

  • :gear: Station version

1.51.1

Same here, I am trying any hint I can find on the Internet to get station into the Microphone/Camera section under Security & Privacy. Please fix this.

I am still on Mojave, and I’m having this problem. Slack, Skype, and anything else that uses microphone won’t work for audio and thus Station becomes pretty useless for me, since I use it to group all my messaging apps (Skype, Slack, WhatsApp, Telegram). Station needs to request the microphone and camera access. I’m surprised this hasn’t been done sooner.

2 Likes

I have this issue as well, it allows the selection of the Microphone in the dialog, but it does not trigger the OS to allow permission to use it and thus it is not usable (slack)

I have the same problem on Mac Catalina

Hello everyone,

Thanks for all your feedback. Our tech team is trying to solve it and we hope to have a fix soon.
We’ll keep you in touch! :slight_smile:

We have moved to a new community, you can now follow this topics here:https://station.canny.io/admin/board/bugs-support/p/microphone-doesnt-work-anymore