Can't login to Station: self signed certificate error / token failed

📦station-v1-34-x
✅released

(Dhia Louhichi) #1

I can’t connect to Station at work. This is happening only when I’m on the work’s network.
The error is: request to https://station-prod.euauth0.com/oauth/token failed, reason: self signed certificate in certificate chain.

----------2018-05-08_9-45-33

Version:
Stationversion 1.11.2
Electron1.8.4
Chrome59.0.3071.115
Node8.2.1
v85.9.211.38
@getstation/services0.14.1


Cannot Log In
Unable to login - request to https//:station-prod.eu.auth0.com/oath/token failed, reason: unable to verify then first certificate
Authority Certificates
(C Alonso C Ortega) #2

I have same error.

How we can disable SSL verification for station-prod.eu.auth0.com domain?


(Georges Abi-Heila) #3

We’re looking into that.

Thanks for the report!


(Rick Olsen) #4

The issue I’m facing is …
On starting today, I am given the Log Me Back in! prompt, which has always worked before. Today I get back an error, “request to https://station-prod.eu.auth0.com/oauth/token failed, reason: self signed certificate in certificate chain”


Here’s the detailed report

  • Trigger: Trying to log in

  • Issue:“request to https://station-prod.eu.auth0.com/oauth/token failed, reason: self signed certificate in certificate chain”

  • Explanatory gifs/pictures (we really need that :pray: ):
    image

  • OS version: Windows 10 Enterprise (10.0.16299 Build 16299)

  • Station version: 1.11.2


(C Alonso C Ortega) #5

I update today Sattion t v1.11.2 but I still unable to log in with Google Account.

Can I downgrade to other version?


Here’s the detailed report

  • Trigger:
    In v1.11.2 station needs to login again (Log me back in button), when I login with Google Account I get the message
  • Issue:
    Station show error message request to https//:station-prod.eu.auth0.com/oath/token failed, reason: unable to verify then first certificate
  • station1bug
  • OS version: Windows 10 PRO
  • Station version: Stationversion 1.11.2

(Shuwn) #6

I have same error


(Hp S) #7

I am having the same problem even in the 1.13.1 update.


(Rodrigo Arantes) #8

hi i have the same problem. I installed the Station today. Work on company with certificate signed, but dont have alternative to put the custom certificate on Station, so i think it haves a option to ignore the self signed certificate???

help.


(Hp S) #9

I was able to fix this problem by reinstalling Windows. Therefore, the problem is most likely not with station.


(Ian Cooper) #10

Still nothing? We have the same issue here at work (self-signed certificate in certificate chain). Using Windows.


#11

I just discovered Station last night at home and had no issues. I am now trying to log in from work and I get this same error. Anyone from StationApp here to tell us how to workaround or fix? thanks!!!

image


(Nathan987651) #12

Similar to how Firefox has Authority Certificates, does Station have this ability? I’m getting the following error when trying to login from my work computer.


(Carles Casimiro) #13

I don’t have any problems at home. Now I’m trying to get in from work and I get the same error.
Station show error message **request to https//:station-prod.eu.auth0.com/oath/token failed, reason:self signed certificate in certificate chain.


(Georges Abi-Heila) #14

Hey @moixons, @Nathan987651, @Someinternetguy, @Ian_Cooper, @SP_H, @rodriggoarantes, @Shuwn, @ZigmaInvader, @Rick_Olsen, @dhia_elhak :wave:

After a long wait, this should be fixed in Station’s latest version (1.34.1) :partying_face:
Could you update your Station and tell us if it’s been solved for you?

To update, just open the preferences (from the “Station” top bar menu) and click the “Check for updates” button on the right.


(Nathan987651) #15

it appears to have worked for me; great support system you guys have, btw. It’ll be the inspiration for my company :grinning: