Can't login to company's Google account email / blank screen instead of company-specific login popup

(Kamil Taz) #1

:writing_hand: Brief description of the issue

I’d really love to use Station but I encountered major problem - I can’t login to my company’s gmail. Normally when I go to gmail.com and enter my email it redirects me to company’s logging window and after entering credentials it redirects me to gmail. In Station it fails. I test that logging in Franz and Shift and it works there.


:warning: Mandatory details

  • :gun: Trigger

  • :boom: Issue

  • :movie_camera: Explanatory gifs/pictures

  • :desktop_computer: OS version — MacOS Sierra 10.12.6

  • :gear: Station version — 1.37.1

Browser cookies disabled preventing SSO for new gmail account
Log-in with Google, work account -> blank authentication screen
(Marcin Radoszewski) #2

:writing_hand: Brief description of the issue

When I try to log in with my company google account, after supplying my work e-mail it shows me only white blank screen.

:warning: Most probable cause for this and suggested solutions

Log in with Google Apps accounts for businesses redirects to company-specific URL that does the user authentication. In my company it redirects to a blank page that pops up a browser user/login window (just like when accessing a resource with HTTP basic). Here is a screenshot from safari (where it works correctly):

image

It looks like Station does not provide a HTTP basic login window so there is only a blank screen.

If that is the case - there are two possible solutions to this:

  1. Make station login window show HTTP basic auth popup.
  2. Make it possible to authenticate through external browser that has every bits and pieces required for this to work.

:warning: Mandatory details

I don’t think anything here is relevant to the problem, but here:

  • :gun: Trigger — Log-In with Google Apps Account from work

  • :boom: Issue — Blank screen after specifying email address

  • :movie_camera: Explanatory gifs/pictures
    image

  • :desktop_computer: OS version
    image

  • :gear: Station version
    image

(Patrick Hennessey) #3

:writing_hand: Brief description of the issue

Browser cookies disabled preventing SSO for adding a new gmail account.


:warning: Mandatory details

When I try to add my other email address to Station, the pop up window for my university states: “Browser cookies disabled. Your browser does not accept cookies. Single Sign On WILL NOT WORK.” I am not able to log in and add my other gmail account!

  • :gun: Trigger

Hover over gmail icon -> “Add a new account” -> type in university email ->

  • :boom: Issue

I need to add this additional gmail account or I won’t continue to use Station.

  • :movie_camera: Explanatory gifs/pictures

N/A

  • :desktop_computer: OS version

Mac OS High Sierra, Version 10.13.1

  • :gear: Station version

Station version 1.24.0